Telephone Engineers Swansea can also offer you a reduction on your line rental and call costs we will do a free cost analysis today to see if we can save you money.
Telephone Engineers Swansea will supply you with your own dedicated Account Manager who will organise everything for you – You don't need to speak with anyone else so our service is hassle free. Transferring to us is easy and you will not experience any disruption to your service.
To find out how much money we can save you, take advantage of our free tariff review.
Through our relationships with leading telecoms networks we are able to have your calls automatically routed at telephone exchange level to the most cost-effective network for your needs.
- We will save you money on your call costs
- You take advantage of our improved customer services
- You have a named account manager for any support
- You always speak to a person (not a call centre)
- All our staff are based in the UK
Our Account Managers will talk to you about the way you do business and help you to implement the best solution
- There is no downtime on your services
- There is no engineering involved at all
- It is just a billing change with BT Wholesale
Moving your calls ensures that you have one point of contact and a dedicated account manager who will always be the same person and can help with any changes you wish to make to your account.
All our account managers have many years experience within the Telecom Industry and are handpicked for their customer service skills.
We know from experience that customers appreciate high levels of customer support that is often not achieved by some of the larger companies .
All our staff are UK based and you will not be fobbed off with calls centres in other countries.
Business Call Packages, Business Call & Line Rentals, Business ISDN2e Installation, Business ISDN30 Installation and Business Broadband Installation.
Telephone Engineers Swansea work closely with BT Wholesale to deliver cheaper telephone calls to your business without loss of quality or service. We simply apply a product called Carrier Pre Select ( CPS ) to your telephone number which then routes the calls via BT wholesale instead of via BT Retail.
Around 72% of SME businesses in the UK still pay too much for their telephone services and many small businesses are wasting between £400 - £7000 per annum by not selecting the most relevant and up-to-date tariffs available to them. Telephone Engineers Swansea will provide you with honest advice on what package suits your business. Every plan we create is unique to your company ensuring you will receive special pricing in the areas where it is most relevant. In most cases this can save you 40% on your BT bill. If you Fax, email or call us with below information we will be able to work out your savings to the nearest penny.
- Fully itemised bills each month
- Payment via Direct Debit
- Per second billing
- No minimum contract period
- Guaranteed to be cheaper than BT
- Detailed Graphs of all calls made
- We can Support all of your business needs
Transfering Existing Lines
Telephone Engineers Swanseas line rental service allows us to take ownership of your current BT lines. We become your contracted supplier for the rental of the lines and we therefore take full responsibility for orders, customer service, billing and fault queries. There is no disruption of service as the physical infrastructure remains with BT. We are simply transferring the billing and support across via BT wholesale (our supplier).
Although the main benefit of Telephone Engineers Swanseas line rental is the 10% discount we provide across BTs lines, many companies simply want to consolidate their billing or want to remain with BT but find their customer care unexceptable. By transferring to us, we provide BTs reliable lines combined with our determined focus to deliver exceptional customer care. You will be allocated a dedicated account manager with a direct number so you do not have to wait in any call centre queues ever again!
Cheaper Telephone Calls & Cheaper Line Rental
Telephone Engineers Swansea guarentee to provide your business cheaper telephone calls and cheaper line rental compared to your current provider.
New Lines or Conversions
If you need additional lines installing then Telephone Engineers Swansea can provide all aspects of BT service including PSTN (Analogue), ISDN 2e and ISDN 30e. Our lines are all installed by BT Openreach engineers which means that we use the same engineers employed by BT Retail however we pay less to BT for our line rentals and hence pass the savings onto you. Telephone Engineers Swansea are also specialists in providing help and advice on upgrading existing services and getting the most out of digital ISDN service. Call us today to discuss your business needs.
Help and Support
All our lines also include the option of totalcare support which will ensure you can contact our fault centre 247 in case of emergency. The fault will be reported to BT in the normal way and if necessary an engineer visit will be arranged, usually within 4 working hours.
- Experienced Account Managers
- Guaranteed Cost Savings
- One bill for calls, line rentals and broadband service
- Free advice and help if you pay for too many lines
- A Single point of contact for all your need
If you require any more advice of would like ask any questions please call us on 0800 849 4046.
We have Telephone Engineers in the Swansea area on call 24-7 please call for more information.